At the core of our mission is a commitment to revolutionize HMO benefits and redefine what exceptional customer care truly means. We believe that real impact begins with a deep understanding, and that’s why we go beyond the ordinary, embedding empathy into every aspect of our services.
With "Care to Serve" as our guiding principle, we don't just offer comprehensive HMO benefits; we craft an extraordinary experience where your well-being is treated with genuine concern. In doing so, we set a new benchmark for excellence in customer service, ensuring that every interaction leaves you feeling valued and cared for.
"Care to SERVE"
About Servare Health
Our Mission
To provide comprehensive, customized, cost-effective and simplified healthcare proposals to our partner companies.
To contribute in uplifting the health of our partners through the proper administration and management of their healthcare plan.
To contribute in uplifting the customer service standard in the industry through innovative IT solutions.
To contribute to the development of the healthcare industry in the Philippines.
Servare Healthcare Insurance Broker Inc. is a licensed HMO Broker in the Philippines, regulated by the Insurance Commission (IC).
We provide end-to-end HMO solutions and healthcare management services for individuals, families, and organizations. The name Servare, derived from Latin, means to protect, to keep, to guard, to preserve, and to save. This reflects what we aim to do for our clients: help them manage their healthcare benefits and make the HMO experience easier for both companies and their employees. With 48 years of collective experience in the HMO and insurance industry, our team works with leading HMO providers in the Philippines to help clients choose, implement, manage, and maximize their healthcare benefits.
What sets Servare apart is our focus on after sales service and continuous support. We don't simply arrange an HMO plan and leave the client to manage it on their own.
24/7 Customer Service Team is available to assist employees with their HMO concerns and inquiries, including LOA assistance, clarification of plan coverage and benefits, and coordination with the HMO provider.
Account Management Team work directly with HR teams to address policy concerns, employee healthcare requirements, utilization management and review, and other account-related matters.
Membership and Billing Team handles the important administrative side of the account, including membership enrollment and deletion, HMO card issuance, HMO app access, billing reconciliation, and regular account checking and coordination.
These teams work together to provide continuous support to both HR and employees throughout the life of the HMO plan.
For companies, we help manage their HMO programs, support employees, monitor utilization, address concerns, and help HR make informed decisions about their healthcare benefits.
For individuals and families, we provide HMO options and guidance to help them choose a plan that fits their needs and budget.
At Servare Health, we believe HMO should be more than a healthcare benefit. It should come with people who are there to help you use it, understand it, and manage it.
Our Vision
To be the market leader in providing holistic, comprehensive, and simplified care to serve the Filipino people
